ÎÃËÀÂËÅÍÈÅ
Ââåäåíèå.......................................................................................................................................... XV
ÐÀÇÄÅË I.
ÒÅÎÐÅÒÈ×ÅÑÊÈÅ ÈÑÒÎ×ÍÈÊÈ ÍÀÓÊÈ
ÎÁ ÝÊÎÍÎÌÈÊÅ ÏÅÐÑÎÍÀËÀ..............................................................
1ÃËÀÂÀ 1. ÝÊÎÍÎÌÈÊÀ ÏÅÐÑÎÍÀËÀ ÊÀÊ ÍÀÓÊÀ:
ÑÎÄÅÐÆÀÍÈÅ, ÑÒÐÓÊÒÓÐÀ,
ÑÂßÇÜ C ÄÐÓÃÈÌÈ ÍÀÓÊÀÌÈ Î ÒÐÓÄÅ............................................................................ 2
1.1. ÝÊÎÍÎÌÈÊÀ ÏÅÐÑÎÍÀËÀ: ÌÈÑÑÈß, ÖÅËÈ È ÇÀÄÀ×È.............................. 2
1.2. ÝÊÎÍÎÌÈ×ÅÑÊÀß È ÑÎÖÈÀËÜÍÀß ÝÔÔÅÊÒÈÂÍÎÑÒÜ ÊÀÊ ÊÀÒÅÃÎÐÈÈ ÖÅËÈ
 ÝÊÎÍÎÌÈÊÅ ÏÅÐÑÎÍÀËÀ............................................................................................................ 9
1.3 ÝÊÎÍÎÌÈÊÀ ÏÅÐÑÎÍÀËÀ Â ÑÈÑÒÅÌÅ ÍÀÓÊ............................................... 13
ÐÅÇÞÌÅ, ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ.
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ................................................................................................. 21
ÃËÀÂÀ 2. ÒÅÎÐÅÒÈ×ÅÑÊÈÅ ÎÑÍÎÂÛ
ÝÊÎÍÎÌÈÊÈ ÏÅÐÑÎÍÀËÀ............................................................................. 26
2.1. ÑÒÐÓÊÒÓÐÈÇÀÖÈß ÒÅÎÐÅÒÈ×ÅÑÊÈÕ ÎÑÍÎÂÀÍÈÉ
ÝÊÎÍÎÌÈÊÈ ÏÅÐÑÎÍÀËÀ............................................................................................................. 26
2.2. ÝÊÎÍÎÌÈ×ÅÑÊÈÅ ÒÅÎÐÈÈ ÐÛÍÊÀ ÒÐÓÄÀ:
ÒÅÎÐÈÈ ÃÈÁÊÎÑÒÈ. ÑÅÃÌÅÍÒÀÖÈÈ ÂÍÓÒÐÅÍÍÈÕ
ÐÛÍÊÎÂ ÒÐÓÄÀ.................................................................................................................................. 30
2.2.1. ÒÅÎÐÈÈ ÃÈÁÊÎÑÒÈ ÐÛÍÊÀ ÒÐÓÄÀ
È ÅÃÎ ÑÅÃÌÅÍÒÀÖÈÈ...................................................................................................................... 30
2.2.2. ÒÅÎÐÈÈ ÂÍÓÒÐÅÍÍÈÕ ÐÛÍÊÎÂ ÒÐÓ ÄÀ.......................................... 38
2.3. ÒÅÎÐÈß ÈÍÑÒÈÒÓÒÎÂ — ÑÎÖÈÀËÜÍÎ ÒÐÓÄÎÂÎÉ ÀÑÏÅÊÒ.....................
432.3.1. ÒÅÎÐÈß ÊÎÍÒÐÀÊÒÎÂ.............................................................................. 44
2.3.2. ÒÅÎÐÈß ÒÐÀÍÑÀÊÖÈÎÍÍÛÕ ÈÇÄÅÐÆÅÊ:
ÒÐÓÄÎÂÎÉ ÀÑÏÅÊÒ.......................................................................................................................... 30
2.3.3. ÒÅÎÐÈß ÝÊÎÍÎÌÈ×ÅÑÊÈÕ ÐÈÑÊÎÂ:
ÌÎÄÈÔÈÊÀÖÈß ÏÐÈÌÅÍÈÒÅËÜÍÎ
Ê ÏÐÎÁËÅÌÀÌ ÝÊÎÍÎÌÈÊÈ ÏÅÐÑÎÍÀËÀ.............................................................................. 57
ÒÅÎÐÈÈ ÈÍÄÓÑÒÐÈÀËÜÍÛÕ ÎÒÍÎØÅÍÈÈ. ÑÎÖÈÀËÜÍÎÃÎ ÏÀÐÒÍÅÐÑÒÂÀ, ÌÎÒÈÂÀÖÈÈ. ÑÎÖÈÀËÜÍÎÃÎ ÄÅÉÑÒÂÈß 70
2 4. ÎÑÍÎÂÍÛÅ ÊÎÍÖÅÏÖÈÈ È ÒÅÎÐÈÈ
ÑÎÖÈÀËÜÍÎ-ÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÈ................................................................ 65
2.4 1 ÑÎÖÈÀËÜÍÎ-ÒÐÓÄÎÂÛÅ ÎÒÍÎØÅÍÈß —
ÎÑÍÎÂÍÛÅ ÄÅÔÈÍÈÖÈÈ.......................................................................................... 65
2.4.2. ÒÅÎÐÅÒÈ×ÅÑÊÈÅ ÏÐÅÄÑÒÀÂËÅÍÈß Î ÒÅÍÄÅÍÖÈßÕ Â ÐÀÇÂÈÒÈÈ ÑÎÖÈÀËÜÍÎ-ÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÉ:
2.5. ÒÅÎÐÈÈ ÎÐÃÀÍÈÇÀÖÈÈ ÒÐÓÄÀ. ÝÂÎËÞÖÈß
ÊÎÍÖÅÏÖÈÉ ÎÐÃÀÍÈÇÀÖÈÈ ÒÐÓÄÀ................................................................................... 87
ÐÅÇÞÌÅ. ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ.
PEKOM EHÄÓÅÌ.Àß ËÈÒÅÐÀÒÓÐÀ........................................................................................ 93
ÐÀÇÄÅËÈ.
ÎÑÍÎÂÍÛÅ ÐÀÌÎ×ÍÛÅ ÓÑËÎÂÈß ÂÍÓÒÐÈÔÈÐÌÅÍÍÛÕ ÑÎèÈÀËÜÍÎ-ÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÉ þç
ÃËÀÂÀ 3. ÏÐÀÂÎÂÎÅ ÏÎËÅ ÑÎÖÈÀËÜÍÎ-ÒÐÓÄÎÂÛÕ
ÎÒÍÎØÅÍÈÉ. ÎÑÍÎÂÎÏÎËÀÃÀÞÙÈÅ ÏÐÈÍÖÈÏÛ È ÏÐÀÂÀ ×ÅËÎÂÅÊÀ  ÑÔÅÐÅ ÒÐÓÄÀ 104
3.1. ÐÅÃÓËÈÐÎÂÀÍÈÅ ÎÒÍÎØÅÍÈÉ Â ÒÐÓÄÎÂÎÉ ÑÔÅÐÅ.................. 104
3.1.1. ÍÀÖÈÎÍÀËÜÍÛÅ ÇÀÊÎÍÎÄÀÒÅËÜÍÛÅ ÍÎÐÌÛ
 ÑÔÅÐÅÒÐÓÄÀ.......................................................................................................................... 110
3.1.2. ÈÑÒÎ×ÍÈÊÈ, ÏÐÈÍÖÈÏÛ È ÈÍÑÒÈÒÓÒÛ
ÌÅÆÄÓÍÀÐÎÄÍÎ"ÏÐÀÂÎÂÎÃÎ ÐÅÃÓËÈÐÎÂÀÍÈß ÒÐÓÄÀ..120
3.2. ÑÎÖÈÀËÜÍÎÅ ÏÀÐÒÍÅÐÑÒÂÎ ÊÀÊ ÎÑÍÎÂÍÀß ÌÎÄÅËÜ
ÐÅÃÓËÈÐÎÂÀÍÈß ÎÒÍÎØÅÍÈÉ Â ÑÔÅÐÅ ÍÀÅÌÍÎÃÎ ÒÐÓÄÀ....127
3.2.1. ÕÀÐÀÊÒÅÐÈÑÒÈÊÀ ÑÎÖÈÀËÜÍÎÃÎ ÏÀÐÒÍÅÐÑÒÂÀ: ÑÓÁÚÅÊÒÛ.
ÂÈÄÛ. ÖÅËÈ, ÇÀÄÀ×È, ÏÐÈÍÖÈÏÛÈ ÔÓÍÊÖÈÈ................................................................................................................................ 128
3.2.2. ÌÅÕÀÍÈÇÌ ÐÅÀËÈÇÀÖÈÈ ÑÎÖÈÀËÜÍÎÃÎ
ÏÀÐÒÍÅÐÑÒÂÀ........................................................................................................................... 131
3.2.3. ÏÐÀÂÎÂÛÅ ÐÀÌÎ×ÍÛÅ ÓÑËÎÂÈß ÑÎÖÈÀËÜÍÎÃÎ ÏÀÐÒÍÅÐÑÒÂÀ  ÐÎÑÑÈÈ: ÈÑÒÎ×ÍÈÊÈ È ÈÍÑÒÈÒÓÒÛ... 134
3.3. ËÎÊÀËÜÍÎÅ ÏÐÀÂÎÂÎÅ ÐÅÃÓËÈÐÎÂÀÍÈÅ ÑÎÖÈÀËÜÍÎÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÉ Â ÎÐÃÀÍÈÇÀÖÈÈ 139
3.3.1 ËÎÊÀËÜÍÎÅ ÄÎÃÎÂÎÐÍÎÅ ÐÅÃÓËÈÐÎÂÀÍÈÅ ÑÎÖÈÀËÜÍÎ-ÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÉ Â ÈÍÄÈÂÈÄÓÀËÜÍÎÌ ÒÐÓÄÎÂÎÌ ÄÎÃÎÂÎÐÅ 140
Vl
3.3.2. ÏÎÍßÒÈÅ. ÑÒÎÐÎÍÛ È ÑÎÄÅÐÆÀÍÈÅ
ÒÐÓÄÎÂÎÃÎ ÄÎÃÎÂÎÐÀ............................................................................................................... 142
3.3.3. ÏÎÐßÄÎÊ ÇÀÊËÞ×ÅÍÈß È ÐÀÑÒÎÐÆÅÍÈß
ÒÐÓÄÎÂÎÃÎ ÄÎÃÎÂÎÐÀ............................................................................................................... 152
ÐÅÇÞÌÅ, ÏÐÈËÎÆÅÍÈÅ, ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ. ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ 157
ÃËÀÂÀ 4. ÑÒÐÓÊÒÓÐÀ È ÐÀÇÂÈÒÈÅ ÐÛÍÊÀ ÒÐÓÄÀ
C ÏÎÇÈÖÈÈ ÎÐÃÀÍÈÇÀÖÈÈ......................................................................... 162
4.1. ÐÛÍÎÊ ÒÐÓÄÀ. ÅÃÎ ÌÅÕÀÍÈÇÌÛ È ÈÍÑÒÈÒÓÒÛ
ÊÎÎÐÄÈÍÀÖÈÈ............................................................................................................................... 162
4.2. ÌÅÒÎÄÈÊÀ È ÒÅÕÍÎËÎÃÈß ÈÇÓ×ÅÍÈß ÐÛÍÊÀ ÒÐÓÄÀ
C ÏÎÇÈÖÈÈ ÎÐÃÀÍÈÇÀÖÈÈ....................................................................................................... 172
4.2.1. ÀÍÀËÈÇ ÏÐÅÄËÎÆÅÍÈß ÐÀÁÎ×ÅÉ ÑÈËÛ................................... 172
4.2.2. ÈÑÑËÅÄÎÂÀÍÈÅ ÑÏÐÎÑÀ ÍÀ ÒÐÓÄ................................................ 176
4.3. ÑÎÖÈÎÊÓËÜÒÓÐÍÛÉ ÊÎÍÒÅÊÑÒ
ÍÀÖÈÎÍÀËÜÍÎÃÎ ÐÛÍÊÀ ÒÐÓÄÀ............................................................................................ 178
ÐÅÇÞÌÅ. ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ,
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ..............................................................................................
184ÃËÀÂÀ 5. ÒÅÕÍÈÊÎ-ÒÅÕÍÎËÎÃÈ×ÅÑÊÈÅ ÔÀÊÒÎÐÛ ÔÎÐÌÈÐÎÂÀÍÈß ÑÎÖÈÀËÜÍÎ'ÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÉ 189
5.1. ÍÎÂÛÅ ÒÅÕÍÎËÎÃÈÈ È ÍÀÓ×ÍÎ-ÒÅÕÍÈ×ÅÑÊÀß
ÏÎËÈÒÈÊÀ ÔÈÐÌ........................................................................................................................... 189
5.2. ÎÑÍÎÂÍÛÅ ÍÀÏÐÀÂËÅÍÈß ÂÎÇÄÅÉÑÒÂÈß ÍÒÏ
È ÑÎÂÐÅÌÅÍÍÛÕ ÈÍÔÎÐÌÀÖÈÎÍÍÛÕ ÒÅÕÍÎËÎÃÈÉ ÍÀ ÑÈÑÒÅÌÓ ÐÀÁÎ×ÈÕ ÌÅÑÒ È ÏÅÐÑÎÍÀË ÎÐÃÀÍÈÇÀÖÈÈ . .194
ÐÅÇÞÌÅ, ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ,
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ.............................................................................................. 204
ÐÀÇÄÅË III.
ÏÐÎÖÅÑÑ ÏÐÈÍßÒÈß ÐÅØÅÍÈÈ
 ÑÔÅÐÅ ÝÊÎÍÎÌÈÊÈ ÏÅÐÑÎÍÀËÀ.............................................. 209
ÃËÀÂÀ 6. ÊÀÄÐÎÂÛÅ ÑÒÐÀÒÅÃÈÈ È ÌÎÄÅËÈ ÓÏÐÀÂËÅÍÈß
ÏÅÐÑÎÍÀËÎÌ............................................................................................... 211
6.1. ÏÎÑÒÐÎÅÍÈÅ ÊÀÄÐÎÂÛÕ ÑÒÐÀÒÅÃÈÉ........................................................ 211
6.2. . ÌÎÄÅËÈ ÊÀÄÐÎÂÎÃÎ ÌÅÍÅÄÆÌÅÍÒÀ...................................................... 217
Vll
6.3. ÊÀÄÐÎÂÀß ÏÎËÈÒÈÊÀ ÊÀÊ ÑÐÅÄÑÒÂÎ ÐÅÀËÈÇÀÖÈÈ
ÊÀÄÐÎÂÎÉ ÑÒÐÀÒÅÃÈÈ......................................................................................................... 228
ÐÅÇÞÌÅ. ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ.
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ........................................................................................ 235
ÃËÀÂÀ 7. ÏÎÑÒÐÎÅÍÈÅ ÎÐÃÀÍÈÇÀÖÈÎÍÍÛÕ
È ÊÀÄÐÎÂÛÕ ÑÒÐÓÊÒÓÐ......................................................................... 239
7 1. ÑÒÐÓÊÒÓÐÀ ÎÐÃÀÍÈÇÀÖÈÈ. ÅÅ ÎÑÍÎÂÍÛÅ ÊÎÌÏÎÍÅÍÒÛ
È ÝÔÔÅÊÒÈÂÍÎÑÒÜ ÄÅßÒÅËÜÍÎÑÒÈ ÏÅÐÑÎÍÀËÀ.................................................. 239
7.2. ÏÎÄÕÎÄÛ Ê ÑÒÐÓÊÒÓÐÈÇÀÖÈÈ ÏÅÐÑÎÍÀËÀ
ÎÐÃÀÍÈÇÀÖÈÈ. ÊÀÒÅÃÎÐÈÈ ÏÅÐÑÎÍÀËÀ..................................................................... 244
ÐÅÇÞÌÅ. ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ,
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ........................................................................................ 249
ÃËÀÂÀ 8.
ÎÐÃÀÍÈÇÀÖÈÎÍÍÀß ÊÓËÜÒÓÐÀÈ ÒÐÓÄÎÂÎÅ ÏÎÂÅÄÅÍÈÅ ÐÀÁÎÒÍÈÊÀ................................................ 252
8.1. ÊÎÍÖÅÏÖÈß È ÒÈÏÛ ÎÐÃÀÍÈÇÀÖÈÎÍÍÎÉ
ÊÓËÜÒÓÐÛ Â ÊÎÍÒÅÊÑÒÅ ÖÅËÅÉ È ÇÀÄÀ×
ÝÊÎÍÎÌÈÊÈ ÏÅÐÑÎÍÀËÀ................................................................................................... 253
8.1.1. ÏÎÍßÒÈÅ È ÑÒÐÓÊÒÓÐÀ ÎÐÃÊÓËÜÒÓÐÛ.............................. 253
8.1.2. ÒÈÏÛ ÎÐÃÀÍÈÇÀÖÈÎÍÍÛÕ ÊÓËÜÒÓÐ.................................. 264
8.2 ÔÎÐÌÈÐÎÂÀÍÈÅ. ÏÎÄÄÅÐÆÀÍÈÅ È ÈÇÌÅÍÅÍÈÅ
ÎÐÃÀÍÈÇÀÖÈÎÍÍÎÉ ÊÓËÜÒÓÐÛ. È ÓÏÐÀÂËÅÍÈÅ ÝÒÈÌ ÏÐÎÖÅÑÑÎÌ............ 283
8.2.1. ÔÎÐÌÈÐÎÂÀÍÈÅ. ÏÎÄÄÅÐÆÀÍÈÅ È ÈÇÌÅÍÅÍÈÅ
ÎÐÃÀÍÈÇÀÖÈÎÍÍÎÉ ÊÓËÜÒÓÐÛ...................................................................................... 283
8.2.2. ÓÏÐÀÂËÅÍÈÅ ÎÐÃÀÍÈÇÀÖÈÎÍÍÎÉ ÊÓËÜÒÓÐÎÉ
È ÅÅ ÝÔÔÅÊÒÈÂÍÎÑÒÜ......................................................................................................... 291
8.3. ÎÐÃÀÍÈÇÀÖÈÎÍÍÀß ÊÓËÜÒÓÐÀ È ÊÀÄÐÎÂÀß ÏÎËÈÒÈÊÀ:
ÂÇÀÈÌÎÑÂßÇÈ Â ÊÎÍÒÅÊÑÒÅ ÖÅËÅÉ ÝÊÎÍÎÌÈÊÈ ÏÅÐÑÎÍÀËÀ...................... 298
ÐÅÇÞÌÅ. ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ.
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ........................................................................................ 307
ÃËÀÂÀ 9. ÊÎÍÔËÈÊÒÍÛÅ ÏÎËß Â ÎÐÃÀÍÈÇÀÖÈÈ
È ÈÕ ÂËÈßÍÈÅ ÍÀ ÏÐÎÖÅÑÑ ÏÐÈÍßÒÈß ÐÅØÅÍÈÉ .314
91 ÎÑÍÎÂÛ ÒÅÎÐÈÈ ÊÎÍÔËÈÊÒÀ Â ÎÐÃÀÍÈÇÀÖÈÈ.......................... 315
9.11. ÏÐÎÒÈÂÎÐÅ×Èß È ÊÎÍÔËÈÊÒÛ Â ÎÐÃÀÍÈÇÀÖÈÈ........................................... 316
9.1.2. ÒÈÏÎËÎÃÈß ÊÎÍÔËÈÊÒÎÂ Â ÎÐÃÀÍÈÇÀÖÈÈ................... 323
9.1.3. ÝÂÎËÞÖÈß ÂÇÃËßÄΠÍÀ ÊÎÍÔËÈÊÒ
 ÎÐÃÀÍÈÇÀÖÈÈ............................................................................................................................ 328
9.2. ÊÎÍÔËÈÊÒÍÛÅ ÏÎËß Â ÑÎÖÈÀËÜÍÎ ÒÐÓÄÎÂÛÕ
ÎÒÍÎØÅÍÈßÕ.................................................................................................................................. 334
9.3. ÒÅÎÐÈß È ÏÐÀÊÒÈÊÀ ÓÏÐÀÂËÅÍÈß ÊÎÍÔËÈÊÒÀÌÈ
 ÎÐÃÀÍÈÇÀÖÈÈ............................................................................................................................
3509.4. ÒÐÓÄÎÂÛÅ ÑÏÎÐÛ. ÈÕ ÊËÀÑÑÈÔÈÊÀÖÈß
È ÑÓÁÚÅÊÒÍÛÉ ÑÎÑÒÀÂ............................................................................................................. 360
9.4.1. ÈÍÄÈÂÈÄÓÀËÜÍÛÅ ÒÐÓÄÎÂÛÅ ÑÏÎÐÛ È ÎÐÃÀÍÛ
ÏÎ ÈÕ ÐÀÑÑÌÎÒÐÅÍÈÞ.............................................................................................................. 365
9.4.2. ÊÎËËÅÊÒÈÂÍÛÅ ÒÐÓÄÎÂÛÅ ÑÏÎÐÛ È ÎÐÃÀÍÛ
ÏÎ ÈÕ ÐÀÑÑÌÎÒÐÅÍÈÞ.............................................................................................................. 369
ÐÅÇÞÌÅ. ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ,
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ.............................................................................................. 377
ÐÀÇÄÅË IV.
ÔÎÐÌÈÐÎÂÀÍÈÅ È ÐÀÇÂÈÒÈÅ
×ÅËÎÂÅ×ÅÑÊÈÕ ÐÅÑÓÐÑΠÎÐÃÀÍÈÇÀÖÈÈ............................... 385
ÃËÀÂÀ 10. ÇÀÏÎËÍÅÍÈÅ ÐÀÁÎ×ÈÕ ÌÅÑÒ Â ÎÐÃÀÍÈÇÀÖÈÈ È ÊÀÄÐÎÂÎÅ ÏËÀÍÈÐÎÂÀÍÈÅ. ÏÐÈÂËÅ×ÅÍÈÅ,
ÎÒÁÎÐ. ÍÀÉÌ È ÂÛÑÂÎÁÎÆÄÅÍÈÅ ÏÅÐÑÎÍÀËÀ.................................... 385
10.1. ÊÀÄÐÎÂÎÅ ÏËÀÍÈÐÎÂÀÍÈÅ Â ÎÐÃÀÍÈÇÀÖÈÈ........................................ 385
10.1.1. ÍÅÎÁÕÎÄÈÌÎÑÒÜ, ÂÈÄÛ È ÝÒÀÏÛ
ÊÀÄÐÎÂÎÃÎ ÏËÀÍÈÐÎÂÀÍÈß.................................................................................................. 385
10.1.2. ÎÏÐÅÄÅËÅÍÈÅ ÊÎËÈ×ÅÑÒÂÅÍÍÎÉ ÏÎÒÐÅÁÍÎÑÒÈ
 ÏÅÐÑÎÍÀËÅ. ÌÅÒÎÄÛ ÎÁÅÑÏÅ×ÅÍÈß ÊÎËÈ×ÅÑÒÂÅÍÍÎÉ ÃÈÁÊÎÑÒÈ ÏÅÐÑÎÍÀËÀ 390
10.1.3. ÊÀ×ÅÑÒÂÅÍÍÀß ÏÎÒÐÅÁÍÎÑÒÜ Â ÏÅÐÑÎÍÀËÅ........................ 397
10.1.4. ÏËÀÍÈÐÎÂÀÍÈÅ ÇÀÒÐÀÒ ÍÀ ÏÅÐÑÎÍÀË
È ÈÕ ÎÊÓÏÀÅÌÎÑÒÜ..................................................................................................................... 410
10.2. ÑÏÎÑÎÁÛ ÏÐÈÂËÅ×ÅÍÈß ÏÅÐÑÎÍÀËÀ  ÎÐÃÀÍÈÇÀÖÈÞ
È ÎÖÅÍÊÀ ÈÕ ÝÔÔÅÊÒÈÂÍÎÑÒÈ............................................................................................. 416
10.3. ÂÛÁÎÐ ÊÐÈÒÅÐÈÅÂ È ÌÅÒÎÄÎÂ ÎÒÁÎÐÀ ÏÅÐÑÎÍÀËÀ.
ÍÀÉÌ ÏÅÐÑÎÍÀËÀ Â ÑÈÑÒÅÌÅ ÑÎÖÈÀËÜÍÎ-ÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÉ................. 420
10.4. ÂÛÑÂÎÁÎÆÄÅÍÈÅ ÏÅÐÑÎÍÀËÀ Â ÎÐÃÀÍÈÇÀÖÈÈ.
ÊÎÍÖÅÏÖÈß ÁÅÑÊÎÍÔËÈÊÒÍÎÃÎ ÂÛÑÂÎÁÎÆÄÅÍÈß................................................. 426
ÃËÀÂÀ 11. ÒÐÓÄÎÂÀß ÀÄÀÏÒÀÖÈß ÏÅÐÑÎÍÀËÀ
 ÎÐÃÀÍÈÇÀÖÈÈ. ÐÀÇÂÈÒÈÅ ÏÅÐÑÎÍÀËÀ............................................ 446
11.1. ÑÓÙÍÎÑÒÜ, ÂÈÄÛ È ÝÒÀÏÛ ÒÐÓÄÎÂÎÉ ÀÄÀÏÒÀÖÈÈ.
ÎÖÅÍÊÀ ÝÔÔÅÊÒÈÂÍÎÑÒÈ ÒÐÓÄÎÂÎÉ ÀÄÀÏÒÀÖÈÈ................................................ 446
11.1.1. ÏÎÍßÒÈÅ È ÖÅËÈ ÒÐÓÄÎÂÎÉ ÀÄÀÏÒÀÖÈÈ....................... 446
11.1.2. ÔÎÐÌÛ È ÂÈÄÛ ÀÄÀÏÒÀÖÈÈ................................................. 450
11.1.3. ÓÏÐÀÂËÅÍÈÅ ÏÐÎÖÅÑÑÎÌ ÒÐÓÄÎÂÎÉ ÀÄÀÏÒÀÖÈÈ..... 454
11.1.4. ÎÖÅÍÊÀ ÐÅÇÓËÜÒÀÒÎÂ È ÝÔÔÅÊÒÈÂÍÎÑÒÈ
ÒÐÓÄÎÂÎÉ ÀÄÀÏÒÀÖÈÈ......................................................................................................... 465
11.2. ÐÀÇÂÈÒÈÅ ÎÐÃÀÍÈÇÀÖÈÈ È ÅÅ ÑÎÒÐÓÄÍÈÊÎÂ.
ÌÅÒÎÄÛ ÎÖÅÍÊÈ ÂÍÓÒÐÈÔÈÐÌÅÍÍÛÕ ÈÍÂÅÑÒÈÖÈÉ
 ×ÅËÎÂÅ×ÅÑÊÈÉ ÊÀÏÈÒÀË................................................................................................ 468
11.2.1. ÈÑÑËÅÄÎÂÀÍÈÅ ÏÎÒÐÅÁÍÎÑÒÈ Â ÎÁÓ×ÅÍÈÈ
È ÎÏÐÅÄÅËÅÍÈÅ ÅÃÎ ÖÅËÅÉ.............................................................................................. 469
11.2.2. ÎÐÃÀÍÈÇÀÖÈß ÐÀÁÎÒÛ ÏÎ ÏÐÎÂÅÄÅÍÈÞ
ÎÁÓ×ÅÍÈß ÏÅÐÑÎÍÀËÀ........................................................................................................ 472
11.2.3. ÎÖÅÍÊÀ ÝÔÔÅÊÒÈÂÍÎÑÒÈ ÎÁÓ×ÅÍÈß.
ÌÅÒÎÄÛ ÎÖÅÍÊÈ ÂÍÓÒÐÈÔÈÐÌÅÍÍÛÕ ÈÍÂÅÑÒÈÖÈÉ Â ×ÅËÎÂÅ×ÅÑÊÈÉ ÊÀÏÈÒÀË 486
11.3. ÑÓÙÍÎÑÒÜ È ÂÈÄÛ ÒÐÓÄÎÂÎÉ ÊÀÐÜÅÐÛ....................................... 497
11.3.1. ÑÎÂÐÅÌÅÍÍÀß ÊÎÍÖÅÏÖÈß ÊÀÐÜÅÐÛ............................. 497
11.3.2. ÓÏÐÀÂËÅÍÈÅ ÊÀÐÜÅÐÎÉ ÏÅÐÑÎÍÀËÀ.
ÎÖÅÍÊÀ ÓÑÏÅØÍÎÑÒÈ ÐÀÇÂÈÒÈß ÊÀÐÜÅÐÛ............................................................... 516
ÐÅÇÞÌÅ, ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ.
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ........................................................................................ 522
ÐÀÇÄÅËÓ.
ÎÐÃÀÍÈÇÀÖÈß ÒÐÓÄÀ ÏÅÐÑÎÍÀËÀ
È ÏÎÑÒÐÎÅÍÈÅ ÐÀÁÎÒ............................................................................ 529
ÃËÀÂÀ 12. ÎÐÃÀÍÈÇÀÖÈß ÒÐÓÄÎÂÎÉ ÄÅßÒÅËÜÍÎÑÒÈ
È ÎÏÐÅÄÅËÅÍÈÅ ÑÎÄÅÐÆÀÍÈß ÐÀÁÎÒ................................................ 530
12.1 ÎÐÃÀÍÈÇÀÖÈß ÒÐÓÄÀ ÍÀ ÏÐÅÄÏÐÈßÒÈÈ....................................... 530
12.1.1. ÇÀÄÀ×È È ÏÐÈÍÖÈÏÛ ÎÐÃÀÍÈÇÀÖÈÈ ÒÐÓÄÀ................. 530
12.1.2 ÒÐÓÄÎÂÛÅ ÏÐÎÖÅÑÑÛ È ÈÕ ÊËÀÑÑÈÔÈÊÀÖÈß............................................ 533
12.1.3. ÔÎÐÌÛ ÎÐÃÀÍÈÇÀÖÈÈ ÒÐÓÄÀ
È ÈÕ ÝÔÔÅÊÒÈÂÍÎÑÒÜ............................................................................................................... 541
12.2. ÐÀÇÄÅËÅÍÈÅ È ÊÎÎÏÅÐÀÖÈß ÒÐÓÄÀ......................................................... 544
12.2.1. ÐÀÇÄÅËÅÍÈÅ ÒÐÓÄÀ È ÐÀÑÏÐÅÄÅËÅÍÈÅ ÔÓÍÊÖÈÉ.
ÀÂÑ-ÀÍÀËÈÇ.................................................................................................................................... 544
12.2.2. ÔÎÐÌÛ È ÃÐÀÍÈÖÛ ÐÀÇÄÅËÅÍÈß ÒÐÓÄÀ.
ÊÐÈÒÅÐÈÈ ÝÔÔÅÊÒÈÂÍÎÑÒÈ ÐÀÇÄÅËÅÍÈß ÒÐÓÄÀ...................................................... 546
12.2.3. ÔÎÐÌÛ ÊÎÎÏÅÐÀÖÈÈ ÒÐÓÄÀ.......................................................... 547
12.3. ÎÏÐÅÄÅËÅÍÈÅ ÂÐÅÌÅÍÈ ÍÀ ÇÀÄÀÍÈÅ.
ÍÎÐÌÈÐÎÂÀÍÈÅ ÒÐÓÄÀ............................................................................................................. 549
12.3.1. ÂÈÄÛ ÍÎÐÌ ÒÐÓÄÀ............................................................................... 549
12.3.2. ÏÐÈÍÖÈÏÛ È ÌÅÒÎÄÛ ÍÎÐÌÈÐÎÂÀÍÈß ÒÐÓÄÀ.
ÏÅÐÅÑÌÎÒÐ ÍÎÐÌ ÒÐÓÄÀ.......................................................................................................... 557
12.4. ÀÍÀËÈÇ È ÎÐÃÀÍÈÇÀÖÈß ÐÀÁÎ×ÈÕ ÌÅÑÒ............................................... 559
12.5. ÓÑËÎÂÈß, ÎÕÐÀÍÀ ÒÐÓÄÀ È ÒÅÕÍÈÊÀ ÁÅÇÎÏÀÑÍÎÑÒÈ
 ÎÐÃÀÍÈÇÀÖÈÈ È ÈÕ ÇÀÊÎÍÎÄÀÒÅËÜÍÎ-ÏÐÀÂÎÂÎÅ ÐÅÃÓËÈÐÎÂÀÍÈÅ............ 564
ÐÅÇÞÌÅ, ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ,
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ............................................................................................. 585
ÃËÀÂÀ 13. ÐÀÁÎ×ÅÅ ÂÐÅÌß...................................................................... 591
13.1. ÊËÀÑÑÈÔÈÊÀÖÈß ÇÀÒÐÀÒ ÐÀÁÎ×ÅÃÎ ÂÐÅÌÅÍÈ................................... 591
13.2. ÌÅÒÎÄÛ ÈÑÑËÅÄÎÂÀÍÈß ÇÀÒÐÀÒ ÐÀÁÎ×ÅÃÎ ÂÐÅÌÅÍÈ................... 5%
13.3. ÐÅÆÈÌÛ ÒÐÓÄÀ È ÎÒÄÛÕÀ............................................................................. 604
13.4. ÃÈÁÊÎÅ ÐÀÁÎ×ÅÅ ÂÐÅÌß:
ÂÛÃÎÄÛ È ÏÐÎÁËÅÌÛ ÏÐÈÌÅÍÅÍÈß................................................................................. 606
13.5. ÏÐÀÂÎÂÎÅ ÐÅÃÓËÈÐÎÂÀÍÈÅ ÐÀÁÎ×ÅÃÎ ÂÐÅÌÅÍÈ
È ÂÐÅÌÅÍÈ ÎÒÄÛÕÀ.................................................................................................................... 612
13.5.1 ÎÑÍÎÂÍÛÅ ÐÀÌÎ×ÍÛÅ ÓÑËÎÂÈß ÐÅÃÓËÈÐÎÂÀÍÈß
ÐÀÁÎ×ÅÃÎ ÂÐÅÌÅÍÈ.................................................................................................................... 613
13.5.2 ÎÑÍÎÂÍÛÅ ÐÀÌÎ×ÍÛÅ ÓÑËÎÂÈß ÐÅÆÈÌÀ
È Ó×ÅÒÀ ÐÀÁÎ×ÅÃÎ ÂÐÅÌÅÍÈ È ÈÕ ÐÅÃÓËÈÐÎÂÀÍÈÅ Â ÍÎÐÌÀÒÈÂÍÛÕ ÄÎÊÓÌÅÍÒÀÕ 621
13.5.3. ÎÑÍÎÂÍÛÅ ÐÀÌÎ×ÍÛÅ ÓÑËÎÂÈß ÂÐÅÌÅÍÈ ÎÒÄÛÕÀ........ 625
13.5.4. ÂÈÄÛ ÂÐÅÌÅÍÈ ÎÒÄÛÕÀ.................................................................. 627
Xl
ÐÀÇÄÅË VI.
ÎÖÅÍÊÀ È ÂÎÇÍÀÃÐÀÆÄÅÍÈÅ ÏÅÐÑÎÍÀËÀ ÎÐÃÀÍÈÇÀÖÈÈ........ 641
ÃËÀÂÀ 14. ÎÖÅÍÊÀ ÏÐÎÈÇÂÎÄÈÒÅËÜÍÎÑÒÈ ÒÐÓÄÀ
È ÏÅÐÑÎÍÀËÀ......................................................................................... 642
14.1. ÏÐÎÈÇÂÎÄÈÒÅËÜÍÎÑÒÜ ÒÐÓÄÀ È ÝÔÔÅÊÒÈÂÍÎÑÒÜ
ÏÐÎÈÇÂÎÄÑÒÂÀ. ÝÂÎËÞÖÈß ÑÈÑÒÅÌÛ ÊÐÈÒÅÐÈÅÂ ÝÔÔÅÊÒÈÂÍÎÑÒÈ ÒÐÓÄÎÂÎÉ ÄÅßÒÅËÜÍÎÑÒÈ 643
14.2. ÔÎÐÌÈÐÎÂÀÍÈÅ ÑÈÑÒÅÌ ÈÇÌÅÐÅÍÈß
ÏÐÎÈÇÂÎÄÈÒÅËÜÍÎÑÒÈ ÒÐÓÄÀ....................................................................................... 653
14.3. ÌÅÒÎÄÛ ÈÇÌÅÐÅÍÈß ÏÐÎÈÇÂÎÄÈÒÅËÜÍÎÑÒÈ ÒÐÓÄÀ............ 667
14.3.1. ÌÍÎÃÎÔÀÊÒÎÐÍÛÅ ÌÅÒÎÄÛ ÈÇÌÅÐÅÍÈß
ÏÐÎÈÇÂÎÄÈÒÅËÜÍÎÑÒÈ ÒÐÓÄÀ....................................................................................... 667
14.3.2 ÂÅÊÒÎÐÍÛÅ È ÌÍÎÃÎÊÐÈÒÅÐÈÀËÜÍÛÅ ÌÅÒÎÄÛ
ÈÇÌÅÐÅÍÈß ÏÐÎÈÇÂÎÄÈÒÅËÜÍÎÑÒÈ ÒÐÓÄÀ............................................................ 671
14.4 ÈÇÌÅÐÅÍÈÅ ÏÐÎÈÇÂÎÄÈÒÅËÜÍÎÑÒÈ ÒÐÓÄÀ È ÎÖÅÍÊÀ
ÏÅÐÑÎÍÀËÀ: ÎÑÍÎÂÍÛÅ ÂÇÀÈÌÎÑÂßÇÈ.................................................................... 679
14.5. ÔÀÊÒÎÐÛ È ÐÅÇÅÐÂÛ ÐÎÑÒÀ
ÏÐÎÈÇÂÎÄÈÒÅËÜÍÎÑÒÈ ÒÐÓÄÀ....................................................................................... 686
ÐÅÇÞÌÅ. ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ.
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ........................................................................................ 689
ÃËÀÂÀ 15. ÑÈÑÒÅÌÀ ÂÎÇÍÀÃÐÀÆÄÅÍÈß ÇÀ ÒÐÓÄ.............................. 694
15.1. ÑÈÑÒÅÌÀ ÂÎÇÍÀÃÐÀÆÄÅÍÈÉ ÊÀÊ ÝËÅÌÅÍÒ
ÑÎÖÈÀËÜÍÎ-ÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÉ È ÅÅ ÑÒÐÓÊÒÓÐÀ......................................... 6%
15.1.1. ÐÎËÜ È ÇÍÀ×ÅÍÈÅ ÑÈÑÒÅÌÛ ÂÎÇÍÀÃÐÀÆÄÅÍÈß.
ÎÑÍÎÂÍÛÅ ÏÎÍßÒÈß........................................................................................................... 696
15.1.2. ÝÊÎÍÎÌÈ×ÅÑÊÎÅ ÑÎÄÅÐÆÀÍÈÅ ÇÀÐÀÁÎÒÍÎÉ ÏËÀÒÛ. .705
15.2. ÎÐÃÀÍÈÇÀÖÈß ÎÏËÀÒÛ ÒÐÓÄÀ........................................................... 709
15.2.1. ÎÑÍÎÂÍÛÅ ÝËÅÌÅÍÒÛ ÎÐÃÀÍÈÇÀÖÈÈ ÎÏËÀÒÛ ÒÐÓÄÀ. .709
15.2.2. ÎÑÍÎÂÍÛÅ ÌÅÒÎÄÈ×ÅÑÊÈÅ ÏÎÄÕÎÄÛ
Ê ÎÏÐÅÄÅËÅÍÈÞ ÇÀÐÀÁÎÒÍÎÉ ÏËÀÒÛ Â ÐÀÌÊÀÕ ÒÐÀÄÈÖÈÎÍÍÎÉ ÒÀÐÈÔÍÎÉ ÑÈÑÒÅÌÛ 716
15.2.3. ÑÎÂÐÅÌÅÍÍÛÅ ÒÅÍÄÅÍÖÈÈ Â ÊÎÍÑÒÐÓÈÐÎÂÀÍÈÈ
ÑÈÑÒÅÌÛ ÎÏËÀÒÛ ÒÐÓÄÀ................................................................................................... 722
Xll
15.3. ÏÐÅÌÈÐÎÂÀÍÈÅ ÐÀÁÎÒÍÈÊÎÂ...................................................................... 734
15.4. ÝÔÔÅÊÒÈÂÍÎÑÒÜ ÑÈÑÒÅÌÛ ÂÎÇÍÀÃÐÀÆÄÅÍÈß ÇÀ ÒÐÓÄ 742
15.5. ÐÅÃÓËÈÐÎÂÀÍÈÅ ÎÏËÀÒÛ ÒÐÓÄÀ ÌÅÒÎÄÛ ÏÐÀÂÎÂÎÃÎ
ÐÅÃÓËÈÐÎÂÀÍÈß ÎÏËÀÒÛ ÒÐÓÄÀ......................................................................................... 756
15.5.1. ÏÐÅÄÅËÜÍÎ-ÄÎÏÓÑÒÈÌÀß ÌÈÍÈÌÀËÜÍÀß
ÃÐÀÍÈÖÀ ÎÏËÀÒÛ ÒÐÓÄÀ.......................................................................................................... 765
15.5.2. ÏÎÐßÄÎÊ. ÑÐÎÊÈ È ÎÒÂÅÒÑÒÂÅÍÍÎÑÒÜ
ÇÀ ÍÀÐÓØÅÍÈÅ ÂÛÏËÀÒÛ ÇÀÐÀÁÎÒÍÎÉ ÏËÀÒÛ............................................................ 769
ÐÅÇÞÌÅ, ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ,
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ.............................................................................................. 772
ÐÀÇÄÅË VII.
ÒÐÓÄÎÂÛÅ ÎÒÍÎØÅÍÈß Â ÎÐÃÀÍÈÇÀÖÈÈ
ÊÀÊ ÎÁÚÅÊÒ ÀÍÀËÈÇÀ È ÐÅÃÓËÈÐÎÂÀÍÈß............................. 777
ÃËÀÂÀ 16. ÑÈÑÒÅÌÀ ÈÍÔÎÐÌÀÖÈÈ Î ÏÅÐÑÎÍÀËÅ.
ÊÎÍÒÐÎËËÈÍÃ È ÀÓÄÈÒ Â ÒÐÓÄÎÂÎÉ ÑÔÅÐÅ......................................... 778
16.1. ÈÍÔÎÐÌÀÖÈÎÍÍÎÅ ÎÁÅÑÏÅ×ÅÍÈÅ ÝÊÎÍÎÌÈÊÈ
ÏÅÐÑÎÍÀËÀ..................................................................................................................................... 778
16.1.1. ÌÅÒÎÄÈ×ÅÑÊÈÅ È ÎÐÃÀÍÈÇÀÖÈÎÍÍÛÅ ÏÎÄÕÎÄÛ
Ê ÈÍÔÎÐÌÀÖÈÎÍÍÎÌÓ ÎÁÅÑÏÅ×ÅÍÈÞ............................................................................. 778
16.1.2 ÒÐÓÄÎÂÛÅ ÏÎÊÀÇÀÒÅËÈ:
ÌÅÒÎÄÛ ÔÎÐÌÈÐÎÂÀÍÈß È ÈÑÏÎËÜÇÎÂÀÍÈß.............................................................. 788
16.1.3. ÑÎÂÐÅÌÅÍÍÛÅ ÈÍÔÎÐÌÀÖÈÎÍÍÛÅ ÒÅÕÍÎËÎÃÈÈ
 ÓÏÐÀÂËÅÍÈÈ ÏÅÐÑÎÍÀËÎÌ................................................................................................ 798
16.1.4. ÎÑÍÎÂÍÛÅ ÑËÎÆÍÎÑÒÈ Â ÈÑÏÎËÜÇÎÂÀÍÈÈ
ÈÍÔÎÐÌÀÖÈÈ Î ÏÅÐÑÎÍÀËÅ.................................................................................................. 802
16.2. ÊÎÍÒÐÎËËÈÍÃ ÏÅÐÑÎÍÀËÀ ÊÀÊ ÈÍÑÒÐÓÌÅÍÒ
ÑÎÂÅÐØÅÍÑÒÂÎÂÀÍÈß ÂÍÓÒÐÈÔÈÐÌÅÍÍÛÕ ÑÎÖÈÀËÜÍÎ-ÒÐÓÄÎÂÛÕ ÎÒÍÎØÅÍÈÉ 804
16.2.1. ÊÎÍÒÐÎËËÈÍÃ: ÎÑÍÎÂÍÛÅ ÔÓÍÊÖÈÈ È ÑÎ ÄÅÐÆÀÍÈÅ....804
16.2.2. ÊÎÍÒÐÎËËÈÍÃ ÏÅÐÑÎÍÀËÀ: ÎÑÍÎÂÍÛÅ
ÄÅÔÈÍÈÖÈÈ. ÓÑËÎÂÈß ÔÎÐÌÈÐÎÂÀÍÈß È ÖÅËÈ........................................................ 807
16.2.3. ÍÀÏÐÀÂËÅÍÈß È ÂÈÄÛ ÊÀÄÐÎÂÎÃÎ ÊÎÍÒÐÎËËÈÍÃÀ. .816
16.2.4. ÈÍÑÒÐÓÌÅÍÒÛ ÊÎÍÒÐÎËËÈÍÃÀ ÏÅÐÑÎÍÀËÀ........................ 820
16.2.5. ÎÁËÀÑÒÈ ÏÐÈÌÅÍÅÍÈß ÊÎÍÒÐÎËËÈÍÃÀ
ÏÅÐÑÎÍÀËÀ È ÂÊËÞ×ÅÍÈÅ ÅÃÎ Â ÎÐÃÀÍÈÇÀÖÈÎÍÍÓÞ ÑÒÐÓÊÒÓÐÓ ÏÐÅÄÏÐÈßÒÈß 825
16.3. ÀÓÄÈÒ ÏÅÐÑÎÍÀËÀ................................................................................. 831
16.3.1. ÇÀÄÀ×È ÀÓÄÈÒÀ ÏÅÐÑÎÍÀËÀ  ÐÀÌÊÀÕ
ÊÎÍÒÐÎËËÈÍÃÀ....................................................................................................................... 831
16.3.2. ÏÎÄÃÎÒÎÂÊÀ Ê ÏÐÎÂÅÄÅÍÈÞ ÀÓÄÈÒÀ È ÑÁÎÐ
ÈÍÔÎÐÌÀÖÈÈ........................................................................................................................... 835
16.3.3. ÀÍÀËÈÇ È ÎÁÐÀÁÎÒÊÀ ÈÍÔÎÐÌÀÖÈÈ.
ÏÎÄÃÎÒÎÂÊÀ ÐÅÊÎÌÅÍÄÀÖÈÉ......................................................................................... 840
ÐÅÇÞÌÅ, ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ.
ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ........................................................................................ 840
ÃËÀÂÀ 17. ÎÒÄÅË ×ÅËÎÂÅ×ÅÑÊÈÕ ÐÅÑÓÐÑΠÎÐÃÀÍÈÇÀÖÈÈ.......... 857
17.1 ÎÑÍÎÂÍÛÅ ÔÓÍÊÖÈÈ. ÑÒÐÓÊÒÓÐÀ È ÔÀÊÒÎÐÛ
ÝÔÔÅÊÒÈÂÍÎÉ ÄÅßÒÅËÜÍÎÑÒÈ ÎÒÄÅËÀ ×ÅËÎÂÅ×ÅÑÊÈÕ ÐÅÑÓÐÑΠ ÎÐÃÀÍÈÇÀÖÈÈ 857
17.2. ÎÖÅÍÊÀ ÝÔÔÅÊÒÈÂÍÎÑÒÈ ÎÒÄÅËÀ ×ÅËÎÂÅ×ÅÑÊÈÕ
ÐÅÑÓÐÑΠ(Î×Ð) ÏÐÅÄÏÐÈßÒÈß...................................................................................... 870
17 3 ÒÅÍÄÅÍÖÈÈ ÐÀÇÂÈÒÈß ÎÒÄÅËÀ ×ÅËÎÂÅ×ÅÑÊÈÕ
ÐÅÑÓÐÑÎÂ ÏÐÅÄÏÐÈßÒÈß.................................................................................................. 076
ÐÅÇÞÌÅ. ÏÐÈËÎÆÅÍÈÅ. ÊÎÍÒÐÎËÜÍÛÅ ÂÎÏÐÎÑÛ. ÐÅÊÎÌÅÍÄÓÅÌÀß ËÈÒÅÐÀÒÓÐÀ 082